Shipping & Returns

shipping

Shipping Policy:

We know that when the creative urge strikes, you want to paint NOW, so we try to get your order out as quickly as possible.

Orders are normally shipped within 2 business days. We will not hold up your order for an out of stock item, unless we expect it within a few days. Beyond that we will notify you of any delays. We ship FedEx ground service (2 - 5 delivery days in Canada). We currently ship to Canadian addresses only. Shipping costs are calculated during checkout.  

Sales Tax:

British Columbia sales tax of 7% and GST of 5% will be charged as applicable for all orders.  

Packaging:

Chalk Paint™ decorative paint by Annie Sloan will be shipped in one or more boxes depending on the size of your order.  

Back-Orders:

Occasionally some items will be back-ordered. These orders are normally filled within a reasonable amount of time. You will be notified of delays over 10 days.

Return Policy: All paint and wax products are non-refundable.  

Contact Customer Service: You may email at orders@thepassionatehome.com or call us at 604.532.5931 with any questions. Please visit www.anniesloanunfolded.com to find the Stockist or Retail Partner nearest you. We believe in a “Buy local” philosophy and encourage everyone to purchase from their local retail source. There simply is nothing to compare to seeing and feeling the paint in person. Should there not be a source near you, we are happy to ship to you and gladly welcome your order!